Our communication to JUUL retailers about the Multistate Settlement | Read here

Virtual Certification: Before You Begin

Please read these instructions carefully

You are about to be redirected to Juul Labs’ Store Locator.

On the tab that opens, please type in your zip code (if asked) and search for your store in the search bar.

Once found, select the store and click the “Claim this Business” button. See an example below.

From there, you will be asked to fill in a setup form and guided through the EAC Certification process.

Watch a step-by-step walkthrough

Questions? Call the EAC Call Center at 1 (855) 780 7966 between the hours of 9AM – 9PM ET.