Our communication to JUUL retailers about the Multistate settlement | Read here


Last updated January 20, 2023

Juul Labs, Inc. and the Multistate settlement | Last updated January 20, 2023

Our settlements with state Attorneys General are a significant part of our ongoing commitment to resolve issues from the past. The terms of the agreements are aligned with our current business practices, which we started to implement after our company-wide reset in the fall of 2019. We had previously settled with the Attorneys General of North Carolina, Louisiana, Arizona and Washington. In the fall of 2022, we reached settlements with over 30 states and Puerto Rico. As part of these settlements, we have updated the “Penalty Enforcement Policy” for Mystery Shop failures located on the Juul Labs Authorized Reseller Policy. The effective dates of these settlements are indicated in the table below.

State Effective Date State Effective Date State Effective Date
Alabama 12/14/2022 Missouri 01/06/2023 Puerto Rico TBD
Arkansas 12/20/2022 Mississippi 01/30/2023 Rhode Island 01/11/2023
Connecticut 01/10/2023 Montana 01/09/2023 South Carolina 12/13/2022
Delaware 01/31/2023 North Dakota 12/08/2022 South Dakota 12/07/2022
Georgia 12/13/2022 Nebraska 12/09/2022 Tennessee 01/13/2023
Hawaii TBD New Hampshire 12/12/2022 Texas 12/06/2022
Iowa 12/23/2022 New Jersey TBD Utah 12/02/2022
Idaho 12/15/2022 Nevada 12/07/2022 Virginia 12/16/2022
Indiana 12/06/2022 Ohio 12/07/2022 Vermont 12/12/2022
Kansas 12/06/2022 Oklahoma 12/08/2022 Wisconsin 12/05/2022
Kentucky 12/12/2022 Oregon TBD Wyoming 12/27/2022
Maryland 12/12/2022 Pennsylvania 01/17/2023


Juul Labs, Inc. FDA Market Order Updates | July 22, 2022

While we wait for the regulatory review process to be completed, we’ve addressed common questions that you may have.

Juul Labs, Inc. granted Administrative Stay | July 5, 2022

On July 5, 2022, the FDA agreed to an administrative stay of our marketing denial order (MDO), until a regulatory review process is completed. As we move through this review process, retailers are authorized to continue selling JUUL products.

Washington State Settlement Agreements | April 12, 2021

Starting April 12, 2022, Juul Labs will require all Washington retailers of JUUL products to implement Enhanced Access Controls.

Louisiana Settlement Agreement | March 2, 2021

On March 2, 2022, Juul Labs, Inc. entered into a Settlement Agreement with the State of Louisiana. No action from retailers is required at this time.

Arizona Settlement Agreement | November 23, 2021

Starting July 30, 2022, Juul Labs will require all Arizona retailers of JUUL products to implement Enhanced Access Controls.

North Carolina Settlement Agreement | August 4, 2021

Starting February 14, 2022, Juul Labs will require all North Carolina retailers of JUUL products to implement Enhanced Access Controls.