Our communication to JUUL retailers about the Multistate settlement | Read here
Last updated January 20, 2023
Our settlements with state Attorneys General are a significant part of our ongoing commitment to resolve issues from the past. The terms of the agreements are aligned with our current business practices, which we started to implement after our company-wide reset in the fall of 2019. We had previously settled with the Attorneys General of North Carolina, Louisiana, Arizona and Washington. In the fall of 2022, we reached settlements with over 30 states and Puerto Rico. As part of these settlements, we have updated the “Penalty Enforcement Policy” for Mystery Shop failures located on the Juul Labs Authorized Reseller Policy. The effective dates of these settlements are indicated in the table below.
| State | Effective Date | State | Effective Date | State | Effective Date |
| Alabama | 12/14/2022 | Missouri | 01/06/2023 | Puerto Rico | TBD |
| Arkansas | 12/20/2022 | Mississippi | 01/30/2023 | Rhode Island | 01/11/2023 |
| Connecticut | 01/10/2023 | Montana | 01/09/2023 | South Carolina | 12/13/2022 |
| Delaware | 01/31/2023 | North Dakota | 12/08/2022 | South Dakota | 12/07/2022 |
| Georgia | 12/13/2022 | Nebraska | 12/09/2022 | Tennessee | 01/13/2023 |
| Hawaii | TBD | New Hampshire | 12/12/2022 | Texas | 12/06/2022 |
| Iowa | 12/23/2022 | New Jersey | TBD | Utah | 12/02/2022 |
| Idaho | 12/15/2022 | Nevada | 12/07/2022 | Virginia | 12/16/2022 |
| Indiana | 12/06/2022 | Ohio | 12/07/2022 | Vermont | 12/12/2022 |
| Kansas | 12/06/2022 | Oklahoma | 12/08/2022 | Wisconsin | 12/05/2022 |
| Kentucky | 12/12/2022 | Oregon | TBD | Wyoming | 12/27/2022 |
| Maryland | 12/12/2022 | Pennsylvania | 01/17/2023 |
While we wait for the regulatory review process to be completed, we’ve addressed common questions that you may have.
On July 5, 2022, the FDA agreed to an administrative stay of our marketing denial order (MDO), until a regulatory review process is completed. As we move through this review process, retailers are authorized to continue selling JUUL products.
Starting April 12, 2022, Juul Labs will require all Washington retailers of JUUL products to implement Enhanced Access Controls.
On March 2, 2022, Juul Labs, Inc. entered into a Settlement Agreement with the State of Louisiana. No action from retailers is required at this time.
Starting July 30, 2022, Juul Labs will require all Arizona retailers of JUUL products to implement Enhanced Access Controls.
Starting February 14, 2022, Juul Labs will require all North Carolina retailers of JUUL products to implement Enhanced Access Controls.